Logistic systems
Service and maintenanceService and Maintenance
We solve problems promptly, globally, and well. We are always there for you to eliminate malfunctions via modem or directly on site. Preventative maintenance for mechanical components, control, and IT systems is carried out by our service team.
That is our service for the customer
We ensure rare down times and maximum operational reliability.
Our service includes:
- Long-term system service throughout the world
- Individual customer support
- Customized service models
- Preventative maintenance
- Documentation
- Spare parts plans
- Training
Regardless if it is a distribution center, mobile racking system, Pickomat, air cargo system, conveyor system, or information technology: competent service means an increase in value of any plant, any system, and any product, whether it is optimum availability, longevity, economic operation, or prompt remedial action in case of malfunctions. You can reach our hotline 24 hours a day. We are your central contact person for the entire technology (mechanical components, drive technology, control, material flow computer systems, and warehouse management systems).Software support
- Active system support and preventative maintenance
- Application advice
- Responsive spare parts supply
- Extension, adaptation, and modernization of systems